Data We Collect
b2g collects personal data you provide during account registration, including your full name, valid contact information, date of birth, and residential address. This information helps us create and verify your account accurately and securely.
Additionally, we automatically collect device and browser information, such as IP address, browser type, operating system, and device identifiers, to optimize platform compatibility and security. Local payment data related to INR transactions via UPI, Paytm, and Net Banking are securely stored to facilitate smooth deposits and withdrawals.
We use cookies and tracking technologies to gather usage data, understand user interactions, and improve site performance. This includes frequency and duration of visits, pages accessed, and feature preferences you may select during your sessions.
How We Use Your Data
The collected data is used primarily to confirm your identity and provide seamless account access. It enables us to process your transactions securely, detect fraudulent behavior, and ensure compliance with Indian legal and regulatory requirements.
We utilize your preferences and behavioral data to tailor personalized promotions and optimize your overall experience on b2g. Importantly, your data is never sold to third parties and shared only with trusted service providers directly involved in delivering our services, such as payment gateways and customer support platforms.
Moreover, we use aggregated and anonymized data for system improvements, analytics, and marketing insights, without compromising your individual privacy.
Cookies & Tracking Technologies
b2g uses cookies to maintain your login session, remember language and display preferences, and analyze user behavior on our platform. These small data files enable smoother navigation and personalized service.
Tracking technologies help identify suspicious activities and protect you from unauthorized access. You can control or disable cookies using your browser settings; however, restricting cookies may impair usability, affecting login and game loading.
We regularly audit our cookie usage to balance functionality with respect for user privacy preferences and compliance with applicable regulations.
Data Storage & Security
Your data is stored in secure, access-controlled environments with state-of-the-art encryption standards applied during storage and transmission. Multiple layers of security including firewalls, intrusion detection, and restricted access reduce risks of data breaches.
b2g conducts regular security assessments and updates its infrastructure to protect against evolving threats. Only authorized employees and partners with strict confidentiality agreements have access to personal data.
We also provide guidelines and tools for you to protect your account, including strong password practices and immediate reporting mechanisms for suspicious account activity.
Sharing Information with Third Parties
We share your information only with third-party service providers strictly necessary to facilitate our platform. These include payment processors, identity verification services, and support providers, all bound by confidentiality and data protection agreements.
No data is shared with marketers or external parties for advertising purposes without your explicit consent. We ensure that any data transfers comply with Indian data protection laws, and we do not transfer your data outside India without appropriate safeguards.
If required by law enforcement or regulatory authorities, we may disclose user data to comply with valid requests or investigations in accordance with applicable legislation.
Your Rights and Controls
You have the right to access and correct your personal data held by b2g. You may request deletion or restriction of your data processing, subject to legal requirements necessary for account maintenance and financial transactions.
You can opt out of marketing communications at any time via support channels or account settings. Additionally, you may request a data export for your records.
We commit to processing such requests promptly and transparently, ensuring your privacy rights under Indian regulations are respected.
Changes to Our Privacy Policy
b2g may update this Privacy Policy periodically to reflect legal requirements, technological advances, or operational adjustments. We encourage you to review this page regularly to stay informed about how your data is protected.
Significant updates will be communicated via notifications or email where appropriate. Continued use of our platform following updates constitutes acceptance of the revised policy.
Contacting Us
If you have questions or concerns regarding your personal data or this privacy policy, please reach out to our support team at [email protected]. We are committed to safeguarding your privacy and addressing any issues diligently.
Our customer care operates with transparency and responsiveness to ensure your trust and satisfaction with b2g’s data protection practices.
